Effective Date: 12/30/2025

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ArchiDesigns Co. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

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This Privacy Policy does not apply to the processing of personal information by third parties or personal information collected in the context of your employment with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about services, or engage with us online or offline.

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By accessing or using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Event details (date, location, theme, budget, venue requirements)

• Billing and payment information (processed through third-party providers)

• Communications you send to us (emails, forms, messages, or phone inquiries)

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We may also automatically collect certain information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on our site

• Referring URLs

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This information is collected using cookies, analytics tools, or similar technologies.

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2. SMS Text Messaging

By providing your mobile phone number, you consent to receive SMS or text messages from ArchiDesigns Co. related to appointments, event coordination, scheduling updates, reminders, and customer service communications. Message frequency may vary based on your interaction with us.

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Message and data rates may apply depending on your mobile carrier and plan. You may opt out of receiving SMS messages at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly using the information provided below.

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We do not sell or share your phone number with third parties for their own marketing purposes. SMS communications may be delivered through third-party messaging providers solely for the purpose of communicating with you about our services.

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3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide balloon décor and design services

• Prepare estimates, proposals, and contracts

• Schedule, coordinate, and fulfill events

• Process payments and deposits

• Communicate regarding your event or our services

• Improve our website, services, and customer experience

• Send marketing or promotional communications (you may opt out at any time)

• Comply with legal obligations

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4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers (such as payment processors, scheduling tools, email platforms, CRM systems, or website hosting services) who assist in operating our business

• When required by law, legal process, or governmental request

• To protect the rights, property, or safety of ArchiDesigns Co., our clients, or others

• In connection with a business transfer, merger, or sale of assets

All third-party service providers are expected to maintain the confidentiality of your information.

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5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

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9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.

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11. Georgia Residents

This Privacy Policy is governed by the laws of the State of Georgia, without regard to its conflict of law principles. We comply with applicable Georgia and federal privacy and consumer protection laws.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

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13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ArchiDesigns Co.
Email: contact@archidesignsco.com

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